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Frequently Asked Questions
Everything you need to know about Filter Pay rewards, cashback, and features.
Rewards
How do I earn points?
Do my points expire?
When will I see my points in my balance?
How much is a point worth?
Can I earn points on spending abroad?
Cashback
How is cashback calculated?
When do I receive my cashback?
Is there a limit on how much cashback I can earn?
Are there any fees on cashback earnings?
Can I withdraw my cashback?
Shop with Points
How do I shop with points?
What is the best value way to redeem my points?
How long does it take for my reward to arrive?
Can I send my points to someone else?
Life with Filter
Is the Filter app free to use?
How do I get a Filter card?
Where can I use my Filter card?
Are there any hidden fees?
How do the intelligent budgets work?
Easy Filter Finance
What is Easy Filter Finance?
How can I pay my credit card bill or my Filter Finance loan?
How can I get an Advance Salary Loan?
How can I get a 30-Day Short-Term Loan?
How can I pay my house rent via credit card?
How do I apply for financing?
Are there any hidden fees with financing?
Can I pay off my finance plan early?
